*Update to the post below: New York Times (November 15, 2009) published an article discussing the work of Bain & Co. doing similar work for other universities. Article.
UNC-Chapel Hill hired Bain & Company (funding from the UNC-Chapel Hill Foundation) to analyze how UNC’s operations could be made more efficient. Chancellor Holden Thorp provides a quick summary of the final report. I was surprised and very impressed, that the Chancellor in his introduction touched on the public perception of university efficiencies: “Public confidence in the way that universities are managed, is strained. Legitimate concerns are being expressed about the growth in our administrative costs.”
On the surface, no great surprises in the key findings.